Terms of service

Terms of Service for Hashtag Florist

1. Acceptance of Terms By using our website and services, you agree to these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Conditions of Use Our website and services are intended for personal, non-commercial use. You may browse, purchase products, and set up appointments with us.

3. Sales and Refunds All sales are final. Refunds are only available if the delivery was not completed. However, the delivery fee is not refundable. No exchanges are honored.

4. Order Cancellations Order cancellations may only happen before the order is sent. Once an order is sent for delivery, the order is not able to be cancelled.

5. User Conduct You agree to use our services for lawful purposes only. You agree not to take any action that might compromise the security of the site, render the site inaccessible to others, or otherwise cause damage to the site or its content.

6. Intellectual Property All content on our website, including text, graphics, logos, and images, is our property or the property of our content suppliers, and is protected by international copyright laws.

7. Disputes and Complaints Disputes or complaints are handled via email or by phone. We aim to resolve any disputes quickly and efficiently.

8. Disclaimers and Limitations of Liability Hashtag Florist is provided on an ‘as is’ and ‘as available’ basis. We disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.

9. Changes to Our Terms of Service Changes to our Terms of Service will be communicated to customers the next time they log onto our store on their first visit after the policy change, and by email if they have opted-in to receive information from us.